Archive for category Social Networking

Designing for Social Traction

This is a decidedly smart presentation on sign ups, social user experiences, and encouraging engagement and ’stickiness.’

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Next 3 Years in the Browser Space

In this talk at The Future of Web Apps London, Aza Raskin talks about the future of browsers. He discusses …

1. YOU-Centric browsing
2. How browsers will manage your identity
3. Browsers with native natural language processing
4. Built-in payments in browsers

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New York Times & Twitter

The New York Times online has a rather elegant integration with Twitter. The user experience is simple and intuitive, the design appealing and the options perfect. After associating my NYTimes online account with my Twitter account, a header menu appeared on the NYTimes pages allowing me to recommend and showing the last article I posted to Twitter. Quite a good experience.

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Facebook Launches ‘Lite’ Version

Successful online evolution often means taking the best (& proven?) components from competitors. Facebook Lite is garnering comparisons to Twitter with ‘@’ nomenclature, stripped downed UI.

http://www.switched.com/2009/08/12/facebook-testing-easier-abbreviated-facebook-lite

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Forrester Groundswell

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Andreesen & Skype

Andreesen continues to do interesting things. From his work on Ning, to his board positions on Facebook and eBay. Though the possible acquisition of Skype is being led by Silver Lake, Andreesen VC group Andreesen Horowitz is closely tied.

With the imminent arrival of Google Wave, does Skype represent a integration component for a complimentary or competitive offering? Facebook/Ning community functionality with Skype for the teleconferencing (if for business). And with the R&D dedicated in the Research Triangle Park and the surrounding universities on crunching data across spectrums, real-time full wall video interactions, etc., this kind of solution could be a forerunner in the evolution of doing business virtually. Or maybe, Skype technology just improves and works better with Facebook . . .

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Where Angels Fear to Tread

Interactive and the web provides tremendous opportunities to develop one-to-one relationships with consumers. The danger is when marketers sidestep the dialogue in favor of monologue. In other words, taking the information that consumers provide willingly and pushing advertisement in bad faith.

Webkinz and Facebook have both faced this dilemma and responded as a company must in this environment – quickly and with open ears.

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Widgets Killed the Web site Star

They took my idea! Actually, they’re much smarter than I am and went out and built the first generation of applications that should – but won’t – do away with Web sites. Instead of bookmarking, NetVibes and WebWag allow configuration of web areas where a user can pull in the content that she wants. WebWag allows a user to create her own widget, effectively pulling in content from any Web site. Not bad.

Currently, most organizations use various content management solutions (even if that solution is only the guy in the side office who gets computers) to publish and manage Web site content. The next step is seeing the Web as a content management solution and using what is already out there – in some ways seeing the Web as one enormous Web site.

So let’s talk about this another way. Most companies are concerned that users will leave their Web site for better content elsewhere. This is like throwing a party and worrying over who will show up and how long someone will stay. Instead of throwing parties, companies can transform themselves into party-goers. Then the question becomes, how do I get consumers to want to talk to me (and about me) at parties? There is some movement this way. YouTube and MySpace campaigns are aimed at targeting consumers where there is critical mass. Unfortunately, this targeting is not always well-received. The conversation that companies want to have is not necessarily the conversation that consumers want to have.

So what does a company do? Sometimes it means working harder. Stepping back and asking what’s of value to a customer. Where are they congregating? What do they do? A tool like this one also gives the user increased power to pull a company’s content into her user experience. So what content can you give them that they might care about?

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